HTTP ERROR 500 or white screen on Installation issue
Hallo all. I have an issue with ossn installation. I can install it with no problem on xamp on local machine, but when I try to install it on VPS I am always failing on third step with HTTP ERROR 500 or simply white screen.
However, I meet all requirements, and have no idea what can go wrong. Here is some warning and notices from error log:
[Thu Aug 11 12:51:30.186481 2016] [:error] [pid 31651] [client 89.216.119.105:42139] PHP Fatal error: Uncaught exception 'OssnDatabaseException' with message 'Table 'ossn.ossn_site_settings' doesn't exist
SELECT * FROM ossn_site_settings ; ' in /home/inerquest/www/public_html/classes/OssnDatabase.php:77
Stack trace:
#0 /home/inerquest/www/public_html/classes/OssnDatabase.php(175): OssnDatabase->execute()
#1 /home/inerquest/www/public_html/classes/OssnSite.php(35): OssnDatabase->select(Array, true)
#2 /home/inerquest/www/public_html/libraries/ossn.lib.system.php(29): OssnSite->getAllSettings()
#3 /home/inerquest/www/public_html/system/start.php(41): include_once('/home/inerquest...')
#4 /home/inerquest/www/public_html/index.php(11): require_once('/home/inerquest...')
#5 {main}
thrown in /home/inerquest/www/public_html/classes/OssnDatabase.php on line 77
[Thu Aug 11 12:59:50.959616 2016] [:error] [pid 31659] [client 89.216.119.105:44072] PHP Notice: A session had already been started - ignoring session_start() in /home/inerquest/www/public_html/system/start.php on line 11, referer: http://www.inerquest.com/installation/?page=settings
[Thu Aug 11 13:00:33.344421 2016] [:error] [pid 31650] [client 89.216.119.105:44270] PHP Notice: A session had already been started - ignoring session_start() in /home/inerquest/www/public_html/system/start.php on line 11
[Thu Aug 11 13:11:42.424594 2016] [:error] [pid 31649] [client 180.76.15.147:35741] PHP Warning: mysqli::mysqli(): (42000/1049): Unknown database 'ossn' in /home/inerquest/www/public_html/classes/OssnDatabase.php on line 20
[Thu Aug 11 13:11:42.424646 2016] [:error] [pid 31649] [client 180.76.15.147:35741] PHP Fatal error: Call to a member function set_charset() on boolean in /home/inerquest/www/public_html/classes/OssnDatabase.php on line 73
[Thu Aug 11 13:31:47.929836 2016] [:error] [pid 31649] [client 89.216.119.105:51565] PHP Warning: file_put_contents(/home/inerquest/www/public_html/.htaccess): failed to open stream: Permission denied in /home/inerquest/www/public_html/installation/libraries/ossn.install.php on line 232
[Thu Aug 11 13:31:48.183807 2016] [:error] [pid 31779] [client 144.76.69.99:33154] script '/home/inerquest/www/public_html/rewrite.php' not found or unable to stat
[Thu Aug 11 13:34:55.696770 2016] [:error] [pid 31778] [client 89.216.119.105:52454] PHP Warning: mysqli::mysqli(): (HY000/2003): Can't connect to MySQL server on '144.76.69.99' (111) in /home/inerquest/www/public_html/installation/classes/OssnInstall.php on line 291, referer: http://www.inerquest.com/installation/?page=settings
[Thu Aug 11 13:34:55.696808 2016] [:error] [pid 31778] [client 89.216.119.105:52454] PHP Warning: Creating default object from empty value in /home/inerquest/www/public_html/installation/classes/OssnInstall.php on line 293, referer: http://www.inerquest.com/installation/?page=settings
[Thu Aug 11 13:35:56.326007 2016] [:error] [pid 31551] [client 89.216.119.105:52593] PHP Notice: A session had already been started - ignoring session_start() in /home/inerquest/www/public_html/system/start.php on line 11, referer: http://www.inerquest.com/installation/?page=settings
[Thu Aug 11 13:36:57.158365 2016] [:error] [pid 31489] [client 89.216.119.105:52724] PHP Notice: A session had already been started - ignoring session_start() in /home/inerquest/www/public_html/system/start.php on line 11
This is log from last few times I tried to install.
I'll be very appreciate on any help or advice.
N
- Ossn never had a class named ossnBase - the correct class name is OssnBase
- Ossn has no file named ossnDatabase.php - the correct filename is OssnDatabase.php
- the class OssnBase is referenced on line 12 of OssnDatabase.php - not on line 8
Unzip the Ossn 4.6 installation package on your local PC and compare to the files on your server.
It very much looks like a corrupted installation.
PHP Fatal error: Class 'ossnBase' not found in /home/public_html/ossn.com/classes/ossnDatabase.php on line 8
The Database was created but it will not create the Account part
http://ossn.com/installation/?page=account Blank page always but the Database was populated so what am I doing wrong? I have 11 tables created for me by this installation what am I doing wrong
Please I need Help
It looks like php mcrypt was missing. I install it and everything now works perfect.
Thanks for support.
Regards
The error also indicates that unable to connect to database. Did you installed curl, php mcrypt and php openssl ?
Thanks Arsalan for your fast response.
I am trying to install new fresh copy of ossn so my database is empty on beginning of installation process. I suppose that during the installation script should populate database tables and other data that I am inserting during install. So, I am not importing anything. Please, let me know if I am missing something.
Thanks.
The error mean the database is incomplete make sure you imported database correctly.
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