Issue with Attachment Display When Sending Large Files

melo lobo Posted in Theme Development 6 months ago

Hello,

I'd like to report a usability issue I encountered when sending messages with relatively large attachments.

Currently, when I send such a message, it appears dynamically in the interface, but the attachment does not show up immediately. It only becomes visible after manually refreshing the page.

This delay—likely due to the upload time—creates a confusing user experience, as it gives the impression that the attachment wasn't sent properly.

A possible improvement would be to display a visual indicator showing that the file is still uploading, or to delay displaying the message until the attachment has been fully processed.

Thank you in advance for looking into this!

Best regards,

Replies
Indonesian Arsalan Shah Replied 6 months ago

How much arge file?
Did you checked browser xhttp requests console logs during sending messages?
What is in error log?

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