Cannot Upload Profile Photos and images.

Ashwin Shahi Posted in Professional Services 7 years ago

Hi,
Please help me out.
www.bjsbuzz.com is the website, we had created this on OSSN4.2.
The time we had started all was working fine, we were able to upload profile photos and images.

But one of a sudden we encountered this issue. We are unable to upload profile photos or any photos on the post.
We checked the configuration file and the file had the correct image folder directory path in ossn.config.site.php file.

We tried enabling the error reporting but still there is no nothing in the logs we could find.
Please help us.

Zet Man, Arsalan Shah

Replies
Indonesian Arsalan Shah Replied 7 years ago

I still didn't got the answers of below three questions, in order to help you please answer in the same way.

in Ashwin Shahi Replied 7 years ago

Also I have enabled the error log from the admin options but this file did not got generated.
Please help me here.

Thanks

in Ashwin Shahi Replied 7 years ago

Hi Arsalan,

We checked this issue from server level.
We have a demo instance hosted with the same settings on AWS. Below is the URL.
http://ec2-52-66-15-9.ap-south-1.compute.amazonaws.com/

But this issue is not replicated on this server.

Indonesian Arsalan Shah Replied 7 years ago

Hi there,

It seems site is heavenly modified, did you tried :

1.Revert the last changes you made to code?
2.Remove the 3rd party components?
3.Did you tried to install fresh copy and test on that (in case your hosting have issue) ?

Thanks