White page on domain after installation.

Devon Kemp Posted in Technical Support 6 years ago

So I just did a fresh install of OSSN on Ubuntu Server 16.04.4 with a LAMP stack PHP7. All went well until I tried to open to the site post install. There were no error messages just a white page. I installed it to the root dir of the server. I checked phpmyadmin and the database looks good so it's not a connection issue.

Any help you good people could give would be greatly appreciated.

thnx

Replies
Indonesian Arsalan Shah Replied 6 years ago

That seems strange issue, one more question :

  1. Did you enabled cache after installation or after clicking finish the site started showing white page?
  2. Is there anything in error_log file ? or in apache logs

You can also try to install http://www.webuzo.com/wiki/Install on your fresh VPS (which is free vps panel)

Catalan Devon Kemp Replied 6 years ago

Hello and Thank you for your response. You can find the php info page at http://devsprivatemedia.net/info.php

During the installation there were no errors at all. All of the prerequisites were good. I went through the prerequisite list on the site before installation to make sure I wasn't missing anything so not sure what has caused this. It's just a blank white page. I chown the entire directory to www-data as well and the data directory was created outside of the main site directory.

Hopefully you can help?

Indonesian Arsalan Shah Replied 6 years ago

Please provide more details about server and what is your PHP version? Which 7 ? 7.0/7.1/7.2 ?

On the installation page did you see missed any prerequisite?