OSSN User Access Denied Error. Help needed

Martin Kostov Posted in Technical Support 4 years ago

Hi,

I stopped getting the error "No such file or directory" but now, I'm getting an error which is "Access denied for user 'ossndb'@'localhost' (using password: YES)" See screenshot.

What should I do? I've checked out previous threads, but they did not help. I tried changing database host - nothing. enter image description here

Please help!

Replies
Indonesian Arsalan Shah Replied 4 years ago

As mentioned it will take sometime for them ......

.....in case of urgency you may create a droplet again and send us one time password to our contact page we shall try to install for you.

Bulgarian Martin Kostov Replied 4 years ago

@Arsalan

I just contacted their team and they told me that I should contact you about the update. Im confused now...

Indonesian Arsalan Shah Replied 4 years ago

I have already called their team who manage the images they told me they are working on it, in case of urgency you may create a droplet again and send us one time password to our contact page we shall try to install for you.

Bulgarian Martin Kostov Replied 4 years ago

Okay, thanks. They told me that I should ask here :/

Indonesian Arsalan Shah Replied 4 years ago

This problem is related to your previous problem, you have to wait until its being patched by digital ocean or contact the asking timeline for update of Open Source Social Network image.