Unable to load OSSN Services onto OSSN v5.6 premium.

Mark Bell Posted in Technical Support 4 years ago

So looking to turn on the Mobile App V5 component, but I am unable to upload OSSNServices component. I get:
"Cannot upload component, make sure it is a valid package." tried downloading both from here and GitHub.

I have 5.2 premium version of OSSN running. I looked through the threads, and I see people talking about the issue, but no solutions.

Replies
us Mark Bell Replied 4 years ago

Thank you. It wasn't showing on the website and mobile app component was saying it wasn't installed, but I went into the file directory and saw the folder. Deleted the folder and reinstalled it and it worked.
Thanks for the quick response. I am shifting from Drupal to this and it's a learning curve for me.

German Michael Zülsdorff Replied 4 years ago

Asure that there's no former version installed if you want to upload a component
You have to Delete it first, before uploading a new version.

See the instructions at the bottom (Chapter B) of page

https://www.opensource-socialnetwork.org/wiki/view/2006/how-to-install-and-update-components

Aside from that:
For any Ossn premium related issues please contact

https://www.softlab24.com/contact