HTTP error 500 all of a sudden

Ramzu Yunus Posted in Technical Support 3 years ago

my site was working but all of a sudden now getting the following:
social.iunite.app is currently unable to handle this request.
HTTP ERROR 500

I checked the error log and it reads:
[04-Nov-2020 06:33:07 UTC] PHP Fatal error: Uncaught OssnDatabaseException: SQLSTATE[HY000]: General error: 1835 Malformed communication packet
SET SESSION sqlmode=(SELECT REPLACE(@@SESSION.sqlmode, 'ONLYFULLGROUPBY', '')); in /home/humanrightspolic/publichtml/social/classes/OssnDatabase.php:148

What can i do to solve this problem? Thanks

Replies
German Bob Weston Replied 3 years ago

You are welcome, I figured so, I was guessing you were on Plesk.. MariaDB did an update the other day and people all over were having the same problem.

us Ramzu Yunus Replied 3 years ago

Thanks Bob Weston, that worked!!!

German Bob Weston Replied 3 years ago

Try changing your PHP version to 7.3 or 7.4.

us Ramzu Yunus Replied 3 years ago

OSSN version 5.5. PHP version 7.2 is being used. Nothing was changed. I added uploaded a few components but did not activate them. It was loading prior to today

Indonesian Arsalan Shah Replied 3 years ago

Please let us know all of sudden what exactly is changed ?
Did your provider upgraded database version or its type?
What is PHP version?
Your OSSN version?