Because? the comments are excluded of nothing in less 1 day, bug

Felipe Trote Posted in Technical Support 9 years ago

because? the comments are excluded of nothing in less 1 day, bug
my site [ http://anonysocial.org/ ] We Have 120 Users members
that and bugs OSSN or and does anything go wrong in my site?
the comments are excluded I created a user for you make the test
login: teste
password: 123456

Replies
us D M Replied 9 years ago

@Arsalan Shah I do see the 'View all comments' as I just did a test of about 7 comments. However, the problem is when me and my friend was testing out the features the other day, I posted on his wall and we had like only 3 or 4 comments in it. As said, the following day, all the comments dissapeared except for the first come that I made on his wall. My OSSN installation was done through Softaculous in my cPanel. Upon the installation, it showed no errors at all or stating any failures.

Indonesian Arsalan Shah Replied 9 years ago

@DM, if you have more than 5 comments, you'll see a 'View all comments' link above the comments. On 'View all comments' page, you can see all comments.

If your installation didn't shows 'View all comments' comment button please try to test on fresh installation.

You can send us more details like error_log and snapshot on github : https://github.com/opensource-socialnetwork/opensource-socialnetwork/issues/new

us D M Replied 9 years ago

I too am having problems with comments disappearing. Using OSSN 3.7. Had a friend come to my site yesterday, registered, and then we tested some features. Made several comments and now all of a sudden today, the comments disappeared.

ng Moneya Replied 9 years ago

i haven't experienced such before.
did you modify your Ossn install?
what cron is running in your install?

Breton Felipe Trote Replied 9 years ago

hi Moneya Kratos yeah but after a 2 or 1 days it disappear

ng Moneya Replied 9 years ago

does this happen on comment only or status update too?
cause i can comment and still see it.

German Michael Zülsdorff Replied 9 years ago

Please remember to provide the necessary information whenever filing a bug report.

(see requirements at https://www.opensource-socialnetwork.org/wiki/view/705/how-to-report-a-issue-on-github)

Breton Felipe Trote Replied 9 years ago

Hello Moneya Kratos My friends post photo and the comments disappear
I put a photo, and my friends do comments
more the comments disappear

ng Moneya Replied 9 years ago

hi can you explain more about the bug?