Members aren't validating automatically

Michael Atencio Posted in Technical Support 1 month ago

enter image description hereI finally have members joining but they are getting an error message that they aren't validated. I set up the SMTP but it's not working.

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Replies
German ~Z~ Man Replied 1 month ago

Thank you for your feedback, Michael.

us Michael Atencio Replied 1 month ago

It turns out the hosting company had an issue and had misconfigured the server. They finally fixed it. My mail.domain.com should have been acclain.nsjet.com. Nowhere on their site does it say this... Now everything is matching. The software works correctly. Thank you for your assistance. You are all awesome!

German ~Z~ Man Replied 1 month ago

Okay,
before guessing into blue any further, please install the System Info component and provide the list of open ports.
This way we'll get an idea whether there are any SMTP servers listening on your machine at all.

us Elliot Alderson Replied 1 month ago

@Michael Atencio

Put Secure SSL/TSL Setting Port 465 in port section then see

German ~Z~ Man Replied 1 month ago

Okay,
let's start with the smtp server you cannot connect to:
Which mailserver software did you set up on your machine?

us Michael Atencio Replied 1 month ago

Here are my settings. I have tried them but nothing works.
enter image description here

enter image description here

us Michael Atencio Replied 1 month ago
us Elliot Alderson Replied 1 month ago

If ur site is "indigomagick.com" so put in your mail server section "mail.indigomagick.com" see what u written in mail server section. make sure your port is correct