Bob Weston
Posted in Technical Support 3 years ago
Hi,
I upgraded from OSSN 5.5 to 5.6 last week.
In this package my Video 5.9 also upgraded to 5.10.
I uploaded my first video today, the conversion went fine but the playback has an issue.
When pressing play the video shows playing and the sound works, but the thumbnail does not go away so I can't see the video.
Has anyone else had issues with this or know what would cause this?
Arsalan Shah
Replied 3 years ago
good to hear that.
Bob Weston
Replied 3 years ago
yes.. the reconverting the mp4 after upload fixed that issue..
PS, it is line 47 now ;)
Bob Weston
Replied 3 years ago
Hi Arsalan,
it appears it was only the one video I tried.
I tried a different on and it worked.
I forgot about the line 37 entry on add.php, I will do that again and let you know.
Arsalan Shah
Replied 3 years ago
Video converted fine.
Does it also generate thumbnil?
Did you tried other video type? or different video?
Can you try to add mp4 in videos conversion action list? .mp4 extension in array components\Videos\actions\add.php line 37
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