Problem after update

Ivailo Mladenov Posted in Technical Support 7 months ago

i have this problem after i done all update
https://prnt.sc/C9oR8RekRx_6 see che screenshot

Replies
Bulgarian Ivailo Mladenov Replied 7 months ago

Thanks to @Michael Zülsdorff
for the help !!!
i fixed my site !
https://prnt.sc/TBU49QmR5X8F

i appriciated your help !

Bulgarian Ivailo Mladenov Replied 7 months ago

now i see the value is "goblack"
https://prnt.sc/V4eHGU5dLp4M and will set it too "goblue"
https://prnt.sc/ulgkaXAFthZu
the "cache" is 0, im not change it

Bulgarian Ivailo Mladenov Replied 7 months ago

// replace rocknmerockbook with your database name;
$Ossn->database = 'bgrockeu
rockbook';

faaaaaaaaaaaak you are right i edit the wroooong database faak
i realise noow i see, i see
i du no why bu i have 2 datebase of ossn
aaand now i will go back again aaand will do the same but for this datebase
https://prnt.sc/6XMn36T7OyDG

German Michael Zülsdorff Replied 7 months ago

Yes. in this file is no goblue.
I was asking you to verify the NAME of the database. (where you put the black bar on)
Remember that name and start phpmyadmin again
and select the database with the SAME NAME.
(I'm almost sure you edited a wrong database yesterday.)

Bulgarian Ivailo Mladenov Replied 7 months ago

i don't see goblue here?
https://prnt.sc/QPR6mJVYuJGL
here are only password and user name database??

German Michael Zülsdorff Replied 7 months ago

use your filemanager and enter the subdirectory named configurations
then open the file named ossn.config.db.php
and have a look at the last line $Ossn->database = '........'
Verify again: Did you really change THIS database today with phpmyadmin and the theme is set to goblue ?

Bulgarian Ivailo Mladenov Replied 7 months ago

yes, i had it and delete it
https://prnt.sc/YYvKbTFp6I25
https://prnt.sc/E-2kMbLN-D8m
buuuuuut now my site is blank
https://prnt.sc/BRW6TY-SKaLS

yes, have cloudflare on my main site https://rocknmetalbulgaria.eu/ aaand my OSN installation i in there
rocknmetalbulgaria.eu/rockbook

German Michael Zülsdorff Replied 7 months ago

very strange
i see your server is still loading Goblack
Do you have more than one Ossn database?
To me it looks like that, and you applied the changes to the wrong one.
Or do you have any kind of other caching mechanism (cloudfare?)

Additionally check, if there is still a goblack subdirectory inside the themes folder, and if yes, then delete it.

Bulgarian Ivailo Mladenov Replied 7 months ago

on this directory ?
rocknmetalbulgaria.eu/rockbook/actions/administrator
or other?
beacouse i don't see folder named
https://prnt.sc/Al84qeueFwBA
https://prnt.sc/Yv2QdZSzh77c

by the way
value of cache was 1 i change to 0

cache

German Michael Zülsdorff Replied 7 months ago

ok, then your site is still served by the old cache, so please
1. enter the ossn_site_settings table again with phpmyadmin
2. verify that the value of cache is 0, if not change it to 0
3. start your filemanager and enter the directory where your Ossn is installed
4. remove the subdirecory named cache