UPGRADE WIPED OUT COMPONENTS!!

Shelley Schultz Posted in Technical Support 1 hour ago

If using OSSN:
OSSN version: 9.5
Website URL (optional):

If facing any bug:
PHP Version : 8.2
Error Log if any:
Browser: Firefox
OS (Window/Linux/Android/iOS/Mac): Windows

I upgraded from 8.1 to 9.5 and it wiped out MY FRONT PAGE styling AND ALL the components I had installed! There is an error message for each one saying that it can't find the description files ... I zipped my theme files and made a custom theme from an UN-Upgraded site and installed the custom theme, thinking that would fix it, but it didn't. What can I do to restore my old settings? Keep in mind, I am NOT a developer, I am the next step up from a novice. So, please explain things in layman's terms. LOL!

Thank you for ANY help you can give!

Replies
us Shelley Schultz Replied 1 hour ago

Yes, I did disable the cache. I did NOT delete the components folder. Should I have?

Indonesian Arsalan Shah Replied 1 hour ago

Before upgrade did you deleted the components folder?

Also did you disabled cache before upgrade?