Keith Evans
Posted in Technical Support 3 years ago
I installed the User Auto Validate component, now when I go to my site, there is no login page, just a long list of smiles / emojis. I disabled and then deleted the component, but it didn't fix the site. What can I do to fix it and get it back up?
The whole site is down, so it's pretty urgent.
Michael Zülsdorff
Replied 3 years ago
That's strange indeed.
Even more, since this is one of the smallest components, hence running out of resources while unzipping is very unlikely.
Honestly I have no idea up to now. The only way to find out would be to turn on Ossn error reporting from your admin backend, repeat the procedure and send us a copy of the corrupted language file and your error_log file.
Keith Evans
Replied 3 years ago
I deleted it and reinstalled the same version. It was still broken, but when I replaced the language file, everything was fixed. Maybe something went wrong on the installation?
Michael Zülsdorff
Replied 3 years ago
<?php
/**
* Open Source Social Network
*
* @package Open Source Social Network
* @author Open Social Website Core Team <[email protected]>
* @copyright 2014 iNFORMATIKON TECHNOLOGIES
* @license General Public Licence http://www.opensource-socialnetwork.org/licence
* @link http://www.opensource-socialnetwork.org/licence
*/
$en = array(
'register:ok:message' => "Your account has been registered. You can now login.",
'account:created:email' => "Your account has been registered. You can now login.",
);
ossn_register_languages('en', $en);
that's the language of 3.1, and it's causing no issues here.
which version are you using for replacement?
Keith Evans
Replied 3 years ago
~Z~ I re-installed the component. I need its functionality, just had to fix the problem. Once I replaced the ossn.en.php file, it works fine. :)
Michael Zülsdorff
Replied 3 years ago
Thanks Keith.
And yes, because this is the only way trying to reproduce an issue like that.
However, I can't. With the same environment here Auto Validate Users is running flawlessly.
What I don't understand:
You said 'replacing the ossn.en.php file with a backup fixed it'.
But you removed the component.
So, how could you replace a language file of a component which is no longer in place?
Keith Evans
Replied 3 years ago
Sure:
"Auto Validate Users 3.1"
OSSN 5.6 (Free)
Does this help?
Michael Zülsdorff
Replied 3 years ago
Keith,
could you please EXACTLY name the component and the component's version which is causing that issue.
plus the Ossn type (free?/premium?) and version you're running.
Keith Evans
Replied 3 years ago
Nevermind, apparently it broke the language file; replacing the ossn.en.php file with a backup fixed it.
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