Aidan DS
Posted in Technical Support 1 year ago
Hello. My current OSSN site is on PhP7.2 but I want to upgrade it to PhP7.4 so I can use SMTP mail but every time I upgrade to PhP7.4 when I try to load the page it is all white
Aidan DS
Replied 1 year ago
Hello. I have tried the steps you have listed but the site is not giving any errors and I have all of the components installed? Is there any other causes?
Michael Zülsdorff
Replied 1 year ago
Most likely your PHP 7.4 is missing one or more extensions required by Ossn
It's alsway a good idea to read the Ossn documentation before asking questions here - in this case
After having enabled Ossn error reporting and having copied ossninfo.php to your site
visitTHE_URL_OF_YOUR_SITE/ossninfo.php?view=files
and provide the bottom part of error_log
Alternatively you may run
THE_URL_OF_YOUR_SITE/ossninfo.php?view=phpinfo
with PHP 7.2 in one browser tab and 7.4 in another and compare the output
