After installation my domain page is white.

Godwyll Cole Posted in Professional Services 3 years ago

Please after installing OSSN on my domain gybso.org, it is now white. Can anyone assist

Replies
German Michael Zülsdorff Replied 3 years ago

Can we still expect any feedback from you? Otherwise this thread will be closed.

German Michael Zülsdorff Replied 3 years ago

How can I?
I mean: YOU have chosen some SECRET credentials on your host side when creating the database. So how should I verify whether you made a mistake while entereing the same credentials when installing Ossn?

gh Godwyll Cole Replied 3 years ago

can you help me fix this?

German Michael Zülsdorff Replied 3 years ago

Ok, I just had a look onto your site:
the database connection can't be established!
So, open the file configurations/ossn.config.db.php and verify that

$Ossn->user = 'your_database_user'

and

$Ossn->password = 'your_database_password'

are matching with the credentials you created on your host before installing Ossn.

If you can't find any typos make sure that your database user has been granted ALL permissions