Stories are getting auto deleted

Balamurali Govindan Posted in Technical Support 2 weeks ago

After creating the stories, it gets removed after couple of hours. Any reason why this would happen?

Replies
in Balamurali Govindan Replied 1 week ago

Checked this and it is the 24 hr rule that is deleting the stories. So no issues. Thank You. Please close this.

in Balamurali Govindan Replied 2 weeks ago

Thank You Arsalan. Looks like maybe I am hit by the 24 hr rule (which I didn't knew about) and I was thinking it was disappearing in few hours. Sorry. Let me monitor for 24 hrs and figure this out.

I will update sooner on this thread and maybe we might just need to close this.

German Arsalan Shah Replied 2 weeks ago

24 hour rules still applies :)
Cron is only to delete files and entries from database. You need to setup cron yourself its not automatic.

For features that are not freely available please contact softlab24 directly.

in Balamurali Govindan Replied 2 weeks ago

I have not setup the cronjob, unless the installation with digital ocean automatically sets this up. Does it?

Arsalan, I am using a Mysql 8 DB. Do we need more information to debug this?

I have not monitored exactly how long it stays and when does it get deleted... I will check more on that. However the stories get created properly, people can see it, but suddenly disappears.

German Arsalan Shah Replied 2 weeks ago

There must be something wrong with your database type.

gr Hala Feek Replied 2 weeks ago

Same here up to 24 hours, you should check the cron job.

us Michieal ~ Coder ~ Replied 2 weeks ago

You set up your cron job incorrectly. At least, that would be my guess. Stories stay up for 24 hours on my site..