Unsuccessful move from one server to another following Wiki instructions

bryce alvord Posted in Technical Support 3 months ago

Hey all,

I am moving my installation from my shared hosting to a vps and followed the wiki on how to move servers. I had a good working base installation to start with prior to doing the move and now all I get is an error 500 saying "myjournal.family is currently unable to handle this request."

Im not too familiar with where to find error logs but if it would be helpful and you know the path I can try to get them and paste them here.

Any help would be great, thanks!

Wiki Article: https://www.opensource-socialnetwork.org/wiki/view/999/how-to-move-ossn-installation-to-another-server-and-domain

Replies
German ~Z~ Man Replied 3 months ago

Thanks for letting us know the reason of your issue.

I just added a new step to the Wiki:

Create a new database user and database user password according to your former settings in ossn.config.db.php and grant permissions for full access of the new database

Aside from that: Some hints on where to find your webserver logfiles are documented in
https://www.opensource-socialnetwork.org/wiki/view/1101/how-to-report-a-bug-error
(Case A)

us Bryce alvord Replied 3 months ago

It was because of the mysql user not having the right access to my new db, problem is now solved